Feedback, Reviews, Common Courtesy

… and all that stuff!

So I just posted this in the PSPRP Ravelry group:

I’ve just read the first negative review of one of my patterns.

Ugghh… My first response was shock – I have thirty designs out now, many completed projects and this was the first time I’ve heard such negativity. My second response was hurt. Who wouldn’t?

When you put yourself out in the public forum, you have to understand that not everyone will like what you do. The crafting world is no exception. As a crafter, I understand that good instructions are important. I’ve come across a few patterns that definitely could have used improvement!

I truly believe in constructive criticism and in the concept of you can only improve if you’re made aware of pitfalls. For this reason, I include my personal email on every pattern that I print. I include an invitation for feedback on my Designer page, here in our Ravelry group, on my blog and my Facebook page.

My intention by making myself available, is to be as helpful and responsive as I can be and to make changes that are well-thought out and positive, when brought to my attention.

It didn’t happen that way in this instance and it does make me a little sad that someone would choose public negativity (bordering on insult) rather than bring their suggestions or concerns to me through the many avenues that they could have.

How do you handle these situations? It could be from any interchange, not knitting specific. I’m choosing to ignore it but it’s hard to know what the best approach is.

Any thoughts?

I’m asking the same question here, as I know some of you are also designers. It’s fair to say that I’m concerned about the effect the comment that this knitter made will have a negative effect on sales and it’s a hard enough to get those as it is!I haven’t responded to this person and don’t know if I will. It’s hard to know what the courteous response should be when you’ve been treated discourteously!

So, any thoughts you may have are very appreciated – jump on in!

 

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Aside

I will preface this by saying that I am as thin skinned as Fiona Apple.

Get it? Current events reference. I’m feeling very looped in.

What I don’t feel hip to is mean-spiritedness and so… Is there a point to the “Disagree” button on Ravely?

To disagree indicates that there might be a thought process behind an action. Disagreeing should engender discourse, the why of, countering points, constructive suggestion even. An opinion should be something that requires the conviction of it and not anonymity. For the record, preferring your colours of puce, chartreuse and shitbrickle brown and to disagree with a new knitter’s first proudly-shared finished knit is more indicative of one’s lack of manners. Opinion and personal taste should not be insulted – this is creativity, artistic expression. If we were all the same, the world would be a bloody boring place. Not to mention we’d all be fighting over the same skeins of yarn! It certainly is a shock to see so much cowardly ill-will displayed by fellow knitters.

Why doesn’t Ravelry rename it what it really is?

A “Vent your spleen” button”,  “I’m A Disagreeable Cow button”, I Didn’t Get Laid Last Night button”, I’m PMS’ing button” or most accurately; “Bully Button”.

There are enough ways that people can be unkind, rude and thoughtless in the world, especially in the online venue. I think Ravelry should consider removing this feature. It serves no useful purpose and only encourages cowards and boors.

If you have an opinion, state it – kindly and courteously. If you’re too afraid to type those words out, then you need to rethink your desire to click that button.

Just my opinion.

Educational… Interesting… Funny… Agree… Disagree… Love…

ETA: This vent prompted by the response to several lovely projects, in some cases there were many disagrees on one. I expected disagrees on mine – it is, unfortunately, a given with forum posts on Ravelry. My heart hurt for those who might be new or newly returned to the craft. They deserve nothing less than thumbs up and encouragement.